OVERVIEW

ROLE
UX Research, Design, Prototyping
TOOLS
Adobe photoshop, Adobe illustration
DATE
2018

SmartTrip is your all-in-one platform for effortless business travel organization.

Simplify business trips with SmartTrip, the all-in-one app that stores and organizes your trip information. Stay connected, productive, and stress-free as we handle flight issues, hotel concerns, work efficiency, team communication, and travel expenses.

Experience the power of technology at your fingertips and enjoy a hassle-free business travel experience with SmartTrip.

01

Problems

Existing business travel apps suffer from several key problems:

Lack of Practical Information Hub:

Current business travel apps fail to provide a comprehensive and practical information hub, making it challenging for users to organize and access their trip-related documents efficiently.

Connectivity and Communication Issues:

Many existing apps lack robust features for seamless connectivity and effective communication, which are vital for business travelers to stay connected with their teams and clients while on the road.

Flight-Related Problems:

Flight issues such as delays, cancellations, and lost luggage are common concerns for business travelers. However, existing apps often do not adequately address these problems or provide efficient solutions.

02

Information Architecture

An effective information architecture for SmartTrip would involve:

I

SCENARIO MAP

Keeping Users in mind, I created the user’s behavioral flow from content discovery to topical playlist creation with TripSmart integrated in his behavioral decision making. These flows helped in defining the necessary features required for users to successfully navigate through the app.

By narrowing the features necessary for SmartTrip to function through Scenario map, I then created a site map to organize the pages, information, and navigation of the app.

II

Categorizing Information

Through the scenario map, I identified the different types of information relevant to business trips, such as flights, accommodations, schedules, and communication details. These categories will form the basis for organizing the information within the app.

  • Home
  • Flight
  • Hotel
  • Schedule
  • contact
III

Site map

This sitemap represents the main sections and pages of the SmartTrip app. It outlines the flow and organization of information, allowing users to navigate through the different functionalities and features seamlessly.

03

solutions

To create a robust business travel app, consider incorporating the following solutions:

practical Centralized Information Hub

Develop a user-friendly and organized information hub to store and access all trip-related documents, including bookings, itineraries, schedules and important contact details.

Real-time Flight Updates
and Assistance

Offer real-time flight tracking, notifications for delays/cancellations/gate changes, and alternative flight options to improve travel efficiency and responsiveness

Seamless Connectivity and Communication

Integrate strong connectivity features and user-friendly communication tools to facilitate smooth collaboration with team members and ensure dependable communication while traveling.

04

wireframe

05

UI design

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